Videk, a leading provider of document integrity assurance systems, and Ironsides Technology, a production workflow software provider today announce a formal strategic alliance to deliver new powerful end-to-end... View More

\"The only thing that is constant is change.\" This saying has been used throughout the ages. However, as technology infiltrates the business world, change becomes more rapid. New innovations in hardware... View More

Question: How do you partner with the IT/development resources for your capture platform during the process of designing or optimizing forms? JOHN KNOTTS @johnrknotts So, this is a tactical solution to... View More

As the economic recovery progresses, organizations continue to seek ways to control costs and boost employee productivity in order to grow or maintain profits. At the same time, the savvy organization... View More

There is a lot of buzz growing once again about information governance and the importance of organizing information to align with compliance requirements and findability. This is not a new concept nor... View More

Question: Can you give an example of what a strategic framework for a document strategy would include? What are some short-term and long-term goals? JOHN KNOTTS @johnrknotts I explain in my blog post,... View More

Last month, I wrote about seven areas which are positively impacted when companies migrate customers from paper to eDelivery and eBilling. This month, let’s focus on the environment. Businesses are... View More

QUESTION: What are some best practices or steps in selling the document strategy, especially if it supersedes other strategies and is only subordinate to the overall business strategy? JOHN KNOTTS @johnrknotts... View More

The key component of this new world of customer communications is, of course, the Internet. The web makes it possible for people–regardless of whether they’re document authors or document recipients–to... View More

Like everything else, today’s office printing market is heavily influenced by ongoing changes in workforce behavior and advancements in mobile technologies. The continued focus on mobile printing... View More

Upland Software, Inc., a leader in cloud-based Enterprise Work Management applications, today announced that it has been positioned on the Gartner Magic Quadrant for Enterprise Content Management (ECM)... View More

M-Files Corporation, a provider of solutions that dramatically improve how enterprises manage documents and other information, today announced the company has been included by Gartner, Inc. in the 2014... View More

QUESTION: What are the top tangible goals of a document strategy? What are the major obstacles to avoid along this journey? JOHN KNOTTS @johnrknotts Tangible goals: The book Designing a Document Strategy... View More

Global reputation management across borders in 2014 is where local reputation management with multiple stakeholders was in the late 1990s. For leading multinationals, it will get harder before it gets... View More

GMC Software Technology (GMC), the award-winning leader in Customer Communications Management (CCM) and output management, released a report via the Novarica Research Partners Program, indicating that... View More

EDITOR'S NOTE: One of the questions I receive the most from readers is, "How do you build content and/or document strategies in the enterprise that will succeed?" Too often, the complexity around document... View More

The image capture market encompasses so many applications: cameras, digital copiers, imaging equipment, scanners and more. These applications are now ubiquitously applied in mission-critical roles across... View More

Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces the launch of FileAssist, a fully-managed file storage and collaborative solution developed exclusively for Konica Minolta... View More

Despite widespread adoption of document capture solutions[1], IT and operations managers in many mid-to-large sized enterprises with paper-based processes are still searching for solutions to boost efficiency... View More

The Cloud. It is everywhere you turn. Vendors that stand to profit by it tell you to embrace it. Vendors that stand to lose market share to it tell you to fear it. At two conferences this month, I heard... View More