At the risk of offending everyone, why have you made a concerted effort to get all of your paper documents into electronic form but still print out signature documents and send them via costly snail mail?... View More

Pretty much every month, as regular as clockwork, I get a short message service (SMS) text from the same organization. This organization is located in a city that is a several-hour drive from where I live... View More

Kofax® Limited (NASDAQ and LSE: KFX), a leading provider of smart process applications that simplify and transform the First Mile™ of customer engagement, today announced Kofax Mobile ID™,... View More

In Forrester’s latest report “Brief: Ten Trends Will Reshape Customer Communications Management,” Vice President and Principal Analyst Craig Le Clair writes, “Enterprise architects... View More

What is top of mind for senior executives and directors this year? Regulatory changes and heightened regulatory scrutiny, succession challenges, economic conditions and cyber threats, according to the... View More

Project management has been described to be both an art and a science. The science part is easy. The typical project manager tracks numbers and statistics for a week and regurgitates the information to... View More

Kofax® Limited (NASDAQ and LSE: KFX), a leading provider of smart process applications that simplify and transform the First Mile™ of customer engagements, today announced it has acquired Aia... View More

Since Fortune magazine created the very first Most Admired Companies list and ranking of corporate reputation in 1983, academics and practitioners alike have been constantly defining and redefining the... View More

Canon U.S.A., Inc., a leader in digital imaging solutions, today announced the establishment of Canon BioMedical, Inc., a new wholly owned subsidiary that will serve as a worldwide headquarters for its... View More

Cloud infrastructures can have many variations (software as a service, infrastructure as a service, platform as a service and managed hosting), and within each of these models, a cloud deployment can be... View More

Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A., Inc., announced today that the first units of the Océ VarioPrint® i300, the first high-speed, sheetfed inkjet press... View More

Hello vendor, my name is Bud, and I work at the company you just gave a demo to. Can we take a minute to review your first (and probably last) demo/presentation to my group? First, I want to thank you... View More

At the turn of the last century, organizations typically elected to track the following three job statuses: 1. Job received 2. Job printed 3. Job shipped Eventually, this “job tracking” evolved... View More

Service bureaus, business process outsourcers (BPOs), and large multinational organizations must quickly and accurately process massive amounts of paper. At the same time they must meet stringent service-level... View More

The US Postal Service (USPS) recently requested a rate increase, to be effective April 26, 2015. Overall, the price increase will be 1.966%, but for most of you reading this blog, your company can expect... View More

OK, so you’ve gotta do a request for proposal (RFP). Here’s how to reduce the pain and increase the value of the information you gain from the RFP process. Two years ago, I wrote a post for... View More

If left unmanaged, your data can become overwhelming, making it difficult to procure information you need when you need it. While software is designed to address archiving, e-discovery, compliance, etc.,... View More

It has been said over and over again: The cost of a company’s printing operations, on average, comprises somewhere between one and three percent of your total operational costs, but how can you be... View More

Collaboration happens between people. People collaborate around content that is created and/or shared during collaborative interactions. It is a continuum that includes multiple technologies and modalities... View More

I keep being asked to go to all sorts of companies in order to lift my wand and say a couple of magic words, and at this moment, everything should change in the company: People would have instant access... View More