We are always told that business requirements come first and software requirements come after. Data capture, however, can benefit from a converse view: If you have a capture system driving one data-centric... View More
More and more, Gartner clients have been asking about outsourcing their document workflows every year for the last three years. We find that enterprises and government agencies are increasingly engaging... View More
One of the key tenets for any business to be successful is effective communication. However, as many of you know, this is a lot easier said than done. The astounding growth of mobile and social networking... View More
As the emphasis on electronic discovery continues to grow in the legal community, there remains one issue that, for the most part, continues to elude mainstream awareness, and that is the problem of ensuring... View More
Email is one of the fastest growing issues and risk factors in business today. In fact, email has become the number one form or communication between employees as a collaboration tool and with clients... View More
Though not yet ubiquitous, the odd-looking pattern of squares and dots that make up the Quick Response (QR) code are popping up in more places and on more media with each passing day. Most major advertisers... View More
Start with a deep functional analysis of SharePoint: Content management, collaboration, search, business intelligence and portals can all represent mission-critical areas of functionality. Assess each... View More
So, I was on vacation a few weeks ago, and I made my mind up that I would spend an entire week independent of technology. I genuinely thought I could decrease my stress levels and be more relaxed if I... View More
You\'ve done your homework on electronic document management systems (EDMS) and found one that meets your needs. You are ready to take the next step in purchasing a system and would like to understand... View More
In terms of earnings, the financial services industry is one of the largest markets in the world. It encompasses a wide variety of businesses and services including banks, securities firms, insurance companies,... View More
Social media is now established as a sustainable media channel, and insurers are beginning to develop programs to respond to the threats and opportunities in this new space. From a defensive standpoint,... View More
So, here it is the middle of the summer. School is out. Businesses are running on partial staffs, and for many people, the last thing they are thinking about in the midst of all of this sun and fun is... View More
Many organizations are beginning to explore ways of moving away from email or, at minimum, reducing email dependencies to correspond with one another. Tools like instant messaging and social media applications... View More
Today, just about anyone can access and disseminate information easily using a multi-function device. While scan to email, scan to fax and scan to desktop have become everyday ad-hoc scanning procedures,... View More
Identify a change leader who has organizational change management experience. Look for people who have helped with mergers and acquisitions or significant business process changes. Have a clear vision... View More
It has become apparent, to even the most casual observer, that as we become more and more entrenched in a socially networked world, the lines between real life and one's online social, professional and... View More
Many organizations I have spoken with think that saving all email for all time is the best answer to email management. Wrong! Email management goes well beyond just saving email and, in my view, certainly... View More
Who has time between 9 to 5 to slip away for career development? Us either. ARMA International's online courses and web seminars offer convenient and flexible online training on YOUR schedule. From RIM... View More
How many of you have been faced with the challenge of producing information for an audit or litigation? Under the United States Federal Rules of Civil Procedure (FRCP) and in many countries around the... View More
I think it would be irresponsible of me to write a series of columns about social networking without taking a look at the potential downside from a corporate perspective. As I pointed out in my last column,... View More
