Dave Smith

Mr. Smith is the research director and lead analyst for collaboration at Aragon Research. He covers topics such as social business, unified communications, web and video conferencing and video content management. He has over 20 years of experience in collaboration and has helped thousands of enterprises with their collaboration strategy. Previously, Mr. Smith was a research analyst at Gartner, where he covered collaboration and web conferencing. He has a BBA in Business Management from Adelphi University.

The Importance of Building Collaborative Ecosystems

Aug. 18 2015

I’ve covered collaboration technology for many years now and have also been focusing on the people aspect of collaboration as well. After all, collaboration is between people. One thing many enterprises...

Overcome Digital Disruption: Focus on People and Outcomes

July 28 2015

Disruption has become the new industry buzzword these days. At every conference I’ve attended this year, “disruption” or “digital disruption” finds its way into the keynote....

Why You Should Move From Predictive To Prescriptive Analytics

May 19 2015

With all the hype about Big Data and predictive analytics, we are seeing a plethora of technology providers tout how great their analytics capabilities are. Analytics is the new black! Predictive analytics...

Solving the Leadership and Employee Engagement Conundrum

March 19 2015

I\'ve been focusing a lot on engagement lately, whether that be employees or customers. Hey, people do indeed make the world go round! I want to focus this piece, though, on the impact of leadership on...

People, Content and the Collaboration Continuum: How to Achieve Real Business Outcomes

Feb. 18 2015

Collaboration happens between people. People collaborate around content that is created and/or shared during collaborative interactions. It is a continuum that includes multiple technologies and modalities...

Create Better Digital Experiences With Contextual Content

Jan. 26 2015

One of the major effects of digital business and the transformation it causes is a renewed focus on experiences. This is why we’ve moved from static content on websites to holistically supporting...

Employee Engagement and the Art of Listening

Jan. 6 2015

The key assets of any company are its people, particularly the ones facing customers. It’s their ideas that lead to innovation, which will, in turn, enhance and grow the business. People make your...

Predictive Hiring: Getting Talent Down to a Science

Dec. 1 2014

Predictive analytics is impacting all business disciplines, such as human resources (HR) and, specifically, talent acquisition and management. With the increase in data, recruiters face both an opportunity...

Contextual Content: Understanding Digital Body Language

Nov. 11 2014

In this age of the Internet of Things (IoT), everything that can be connected will be connected. This means that information and content will be shared in real time between connected things. Behind the...

Your Content Is On the Move: Is It Secure?

Sept. 23 2014

One hot, new enterprise trend is mobile content management (MCM). Some will argue that “it’s just content management” and you don’t need the mobile descriptor. However, I believe...

Is Your ECM System Ready for Video Content? Not!

Aug. 25 2014

Video consumption is growing rapidly, as people access it in nontraditional ways, such as the Internet and on mobile devices. The millions of clips on YouTube prove that they also enjoy creating video...