Home /Result for tags: "Customer Communications Management"
April 15 2014
As technology has become smarter and more efficient, its value has begun to change how consumers behave–raising the bar for businesses that wish to stay relevant and connected to their customers.... View More
Sept. 14 2011
Kern, a global leader in high-speed, end-to-end production mail solutions is pleased to announce, Kern EDGE the Electronic Document Gateway for the Enterprise. Kern EDGE offers a line of software as a... View More
June 12 2014
Successful enterprise content management (ECM) business cases align with organizational planning imperatives, demonstrate creativity and innovation in solution concepts, deliver value for money and offer... View More
Dec. 22 2014
As we begin to close the year out and assess what happened in the enterprise file sync and share (EFSS) world, let’s look at a little history to gain some perspective and possible future directions.... View More
May 22 2014
So much attention is paid to the bring your own device (BYOD) phenomenon and trends around mobile device deployment and adoption in the workplace. Mobile devices are already changing the way we work—and... View More
March 15 2011
Pricing is one of the most powerful — yet underutilized — strategies available to businesses. A McKinsey & Company study of the Global 1200 found that if companies increased prices by just... View More
May 18 2011
Brainware, Inc. the leading provider of intelligent data capture and enterprise search solutions, congratulates Gardner Denver on their receipt of a 2011 Progressive Manufacturing 100 Award for Operational... View More
June 23 2014
Years ago, there was a serious effort to bring customer communications management (CCM) into the broader enterprise content management (ECM) fold. While CCM stood for component content management back... View More
Nov. 4 2014
All organizations have a strategy. It defines their reason for being and what they plan to accomplish in the long term. It is generally divided into five sections: 1. Mission 2. Vision 3. Values 4. Objectives... View More
Sept. 26 2014
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces the launch of FileAssist, a fully-managed file storage and collaborative solution developed exclusively for Konica Minolta... View More
April 13 2015
Every so often, I get a call from someone who wants to know if I can help them with their “document management problem.” When I ask some basic questions like, ”What is the problem?”... View More
June 10 2013
EventEvolution Management Inc. is pleased to announce that the 2014 DOCUMENT Strategy Forum will be held May 13-15, at the Hyatt Regency, Greenwich, CT, where it was held this past spring. “We received... View More
Dec. 8 2014
After 18 years of measuring corporate reputations around the world, it is safe to say perceptions may not equal reality in an absolute sense, but there is little doubt that, over time, long-held perceptions... View More
Oct. 4 2009
This past year has taught all of us a lot about ourselves, the way we run our businesses and the true relationship we have with our customers. In a golden age of excess, businesses have let go of efficiency... View More
Jan. 21 2015
Do you remember when the first iPad became available? Do you remember the conversations you had with your colleagues about it? I do. I recall the buzz around the office: There was a lot of excitement;... View More
March 3 2015
Kofax® Limited (NASDAQ and LSE: KFX), a leading provider of smart process applications that simplify and transform the First Mile™ of customer engagements, today announced it has acquired Aia... View More
March 8 2010
Every aspect of customer communication is always about people. A no-brainer, you might say. But the truth is that when we look at training programs, methodologies and publications for customer communication-related... View More
Dec. 29 2010
Another year has gone by, and this series on channel management is coming to a close. I covered a lot of ground this year with the intent of providing some mind fodder to consider as you develop and refine... View More
Nov. 15 2012
Vice President of Pitney Bowes Legal Solutions Stephen Whetstone talks about the meaning of innovation and what it takes to embody it. As Steve Jobs once famously said, "Innovation distinguishes between... View More
Aug. 22 2014
For well over a decade, organizations have been looking to print and document management initiatives as a way to reduce costs, increase employee productivity and better meet regulatory/compliance and environmental/sustainability... View More