In my first column, we established that the design of customer communication documents (including paper, web, SMS, etc.) is always about people — managers, project teams, internal stakeholders, end... View More
The most important question to ask internally as a company considering issuing a request for proposal (RFP) should be, "Is this really what we as a company want/need to do?" Writing and managing a RFP... View More
RSD, a leading provider of information governance solutions for the enterprise, announced a strategic partnership with GMC Software Technology, the standard in personalized communication. Today's enterprise... View More
Whoosh!!!!!! Was that the sound of your customers or technology passing you by? If you’re still printing and mailing the majority of the communications and interactions that you have with your customers,... View More
Xpertdoc Technologies Inc., a Montreal-based company offering award-winning document output solutions, has earned Celent’s prestigious Xcelent Functionality 2014 award for its Customer Communications... View More
Software as a service (SaaS), the advancement of scanning and printing capabilities and even mobile technologies are playing a vital role in the evolution of the document outsourcing industry. The innovations... View More
EventEvolution Management, Inc., producers of DOCUMENT Strategy Forum, May 13-15, 2014 at the Hyatt Regency, Greenwich, CT are pleased to announce the launch of CONNECT IT Conference. The CONNECT IT Conference... View More
Lexmark’s (NYSE:LXK) Perceptive Software announces the launch of Perceptive Interact for Google Apps which allows users to seamlessly integrate content from Gmail into their business processes through... View More
Document management is such an enormous subject that it is very difficult for any organization to effectively wrap its arms around the entire system and successfully improve it. However, the document is... View More
Whether you’re in insurance, government or any other financial industry sector, the millennial generation has put every industry on high alert and forced executives to rethink their strategies enterprise-wide.... View More
Outsourcing has been one of the most talked-about business topics in 2009. With the current recession, companies are continuing to reduce costs, eliminate overhead and streamline operations with an eye... View More
Looking at the 28 topics that DOCUMENT Media highlights for subscribers and knowledge management (KM) practitioners on its website, I couldn’t help but notice that some of them were direct contributors... View More
If data isn’t the lifeblood of an organization, it is, without question, a critical component in its success. Analogous to the role of water in a hydroelectric plant, data powers an organization,... View More
EventEvolution Management Inc., producers of DOCUMENT Strategy Forum, is excited to announce that its 2015 Opening Keynote on Tuesday, May 12th at the Hyatt Regency, Greenwich, CT, will feature David Mario... View More
In the last issue of DOCUMENT, we focused on some macro trends in the transactional market in North America based on in-depth surveys we recently conducted with large third-party transactional operations... View More
Pitney Bowes Inc. (NYSE: PBI) today announced Stamford-based Movable Media and New York-based XYVerify as the winners of the Company's first Entrepreneurial Competition. The winners of the inaugural innovation-focused... View More
The Internet of things (IoT) will likely be one of the most powerful accelerators for digital transformation in our industry. That said, we at IDC predict that the worldwide IoT market will grow from $655.8... View More
TransCentra, the leader in multichannel billing and payments solutions and software to companies nationwide, announced its ranking on the 2012 FinTech 100. The annual, international listing represents... View More
