Home /Result for tags: "Customer Communications Management"
March 16 2010
Case management may be defined differently across industries, but those who rely upon it to service, retain and acquire customers know well that it is a complex and critical component of customer care... View More
Jan. 11 2011
In order to identify our business and systems requirements, regardless of the technology segment, one must first understand the differences — and yes, there are differences. Typically, we think of... View More
June 3 2014
Whether you’re planning to rewrite all your documents to improve your customer’s experience or planning to migrate them from a legacy platform to a modern publishing system and possibly convert... View More
Oct. 15 2014
Question: When creating a strategy, what’s the difference between the tactical side of the strategy or the strategic side? How do I determine what’s really important? JOHN KNOTTS @johnrknotts... View More
June 11 2015
When it comes to the decision-making process, Coach Jimmy Johnson has some good advice. He says, “Give people enough guidance to make the decisions you want them to make. Don\'t tell them what to... View More
May 21 2013
Cabinet Document Management Solutions, a leading provider of electronic document management software and workflow software for small and medium-sized businesses, today announced the release of a new version... View More
Jan. 20 2014
GMC, the award-winning leader in customer communications management (CCM) and output management, announced today that The Forrester WaveTM: Document Output For Customer Communications Management, Q1 2014,... View More
March 19 2014
A new independent research study titled "Is Process Mapping a Barrier to Innovation?" sheds new light on the vital role a data-centric approach to application development plays in an enterprise's ability... View More
Jan. 23 2011
Aug. 13 2013
Document Capture Technologies (DCT) (DCMT: OTC BB) today announced the availability of SimpleScan, an entirely new way to capture, store and manage business documents and information. With SimpleScan,... View More
Aug. 20 2014
Epiphany! Merriam-Webster defines epiphany as \"a moment in which you suddenly see or understand something in a new or very clear way.\" I have been an IT professional for over 30 years and have seen my... View More
Oct. 30 2014
Systemware Inc., a leading enterprise content management (ECM) company, today announced the release of Content Integrator Version 4.14. It includes enhancements to Systemware’s Content Navigator,... View More
Aug. 31 2011
You\'ve done your homework on electronic document management systems (EDMS) and found one that meets your needs. You are ready to take the next step in purchasing a system and would like to understand... View More
May 9 2012
Even though this technology has been around for some time now, this is still a question I am frequently asked and find to be confusing for many. What exactly is document management, and what are the key... View More
July 28 2014
Dec. 2 2014
There are many instances throughout various business transactions where a signature is required on a document. While this is to be expected, the way signatures are applied can and does have a significant... View More
Dec. 15 2014
GMC Software Technology (GMC), the award-winning leader in customer communications management (CCM) announces that it has retained its leadership position in the Gartner Inc. second edition of the Magic... View More
Jan. 8 2015
Welcome to 2015! Growing demand for simple, flexible interfaces by the user community dictates that businesses of all types assess user needs and select tools that align with organizational requirements... View More
Jan. 13 2013
Brother International Corporation, premier provider of products for the home, home office and office, today announced a strategic collaboration with DocuLex, Inc., creator of award-winning, business-ready... View More
April 7 2014
The rapid and voracious adoption of smartphones and tablets has universally changed employee expectations and has driven the \"bring your own device\" (BYOD) workplace phenomena. As Forrester Research... View More