Home /Result for tags: "Customer Communications Management"
Sept. 23 2014
One hot, new enterprise trend is mobile content management (MCM). Some will argue that “it’s just content management” and you don’t need the mobile descriptor. However, I believe... View More
March 17 2015
We have recently seen explosive changes in the healthcare industry. With governmental legislation, healthcare went from being an industry with a built-in customer base to one in which hospitals, insurances... View More
July 27 2015
Improving customer experience is a key priority for enterprises today. To improve something, you need to have the ability to measure it. Based on your objective, measurement methodologies for customer... View More
July 3 2014
Compart and Ricoh have entered into a reseller partnership for northern Europe. The contract was signed at the beginning of this year. In addition to its own products, Ricoh will sell Compart's multi-channel... View More
March 5 2012
EventEvolution Management Inc., producers of DOCUMENT Strategy Forum, is pleased to announce it will produce the first-ever Analyst Day as part of its general conference program, which will take place... View More
June 12 2011
June 2 2014
In Profiles of the Future 51 years ago, Arthur C. Clarke famously said, “Cavemen froze sleeping on coal beds.” The irony of this statement is alive and well today for corporate decision makers... View More
Oct. 13 2014
Question: How do you partner with the IT/development resources for your capture platform during the process of designing or optimizing forms? JOHN KNOTTS @johnrknotts So, this is a tactical solution to... View More
June 18 2015
Taylor Corporation has acquired the assets of NEPS, LLC as an integral part of a long-term plan to broaden its portfolio of innovative technology solutions for its customers. The synergies between several... View More
Sept. 7 2010
March 25 2012
The electronic document management system (EDMS), as we know it, has been available for almost 20 years. In the early days, all projects involved simple, out-of-the-box deployments or customized projects.... View More
April 30 2014
Surprise! Your company is not the center of the universe. Unfortunately, too many companies think of themselves as being the center of their customer\'s universe. While this “may” be true for... View More
Oct. 10 2014
As the economic recovery progresses, organizations continue to seek ways to control costs and boost employee productivity in order to grow or maintain profits. At the same time, the savvy organization... View More
June 18 2014
BancTec, a leading global provider of document, content and payment processing solutions and outsourcing services, has announced the release of CaseVision, a powerful workflow and case management platform... View More
May 6 2014
Crawford Technologies announced today it will be showcasing and demonstrating its newest document delivery solutions at Document Strategy Forum in Greenwich, CT from May 13-15, 2014. Attendees who visit... View More
March 6 2014
GMC Software Technology (GMC), the award-winning leader in Customer Communications Management (CCM) and output management, and Kony, Inc., the leading enterprise mobility provider, have entered into a... View More
June 4 2014
At the end of the day, it’s all about cash flow–how to improve cash flow and lower collection costs by growing electronic payments. Every department in an organization plays its part. Healthy... View More
Aug. 11 2015
Increasingly, each and every interaction between a customer and the organization is ripe with opportunity—if companies are able to leverage content acquired at these crucial touchpoints, which can... View More
Sept. 18 2014
Much has been written about the paperless office and the likelihood that it will ever—or should ever—be achieved. Recent IDC research looked at paper usage and paper reduction initiatives by... View More
Aug. 31 2009
Stick to the Basics. It is easy to get caught up with emotions and depart from the basics that drive your business. Find Control. Focusing on things that can't be controlled depletes energy, which could... View More