Home /Result for tags: "Customer Communications Management"
April 1 2014
Oct. 7 2014
Last month, I wrote about seven areas which are positively impacted when companies migrate customers from paper to eDelivery and eBilling. This month, let’s focus on the environment. Businesses are... View More
May 7 2015
Not so many years ago, when you asked about enterprise content management (ECM), it was common to hear the words, “ECM is nice, but I do not consider it to be mission critical like my finance or... View More
April 1 2014
Electronic billing makes so much sense. Yet, two market traits surprise me: 1. 80% of all electronic payments start out as a paper invoice. 2. Businesses continue to apply the same strategies hoping to... View More
May 6 2014
docSTAR, a division of Astria Solutions Group LLC, an award-winning developer of cloud and on-premises enterprise content management software (ECM), announced today that it has acquired the DocuLex suite... View More
Nov. 15 2011
July 2 2014
After years of consulting, I have learned that the biggest problem we face when looking at implementing a document management system is the status quo. People, whether happy with existing technology or... View More
Dec. 31 2014
Enterprise content management (ECM) is broad enough technology to touch multiple areas within your enterprise. Here are the most common business reasons to apply ECM technology: To bring order to the ever-increasing... View More
June 10 2013
One of the things I hear over and over is that information capture is a challenge due to the magnitude of information creation. We create information at an astounding rate and store it with the expectation... View More
April 19 2011
June 8 2011
GMC Software Technology, the standard in customer communications, launched their new e-learning and online training courses that have been integrated within GMC's customer social networking portal. "GMC's... View More
June 10 2014
“Not disposing of your documents is very risky! Keeping all documents all the time is even worse!!” How many times have we heard some variation on the theme that not destroying documents according... View More
Oct. 30 2014
Here we are in October already, a month known for tricks, treats and scary things lurking about waiting to frighten you. While it is a time for fun and social interactions, it is not a time you want to... View More
May 6 2015
In a recent article for CMSWire titled \"Office 365 is a Disaster Waiting to Happen,\" Joe Shepley states that Microsoft is helping new Office 365 clients to migrate their shared drive content to the Office... View More
July 11 2013
Shifts in consumer behaviors, business policies, technologies and services have driven sustained changes within the presentment and payment markets in the United States. This can be seen in the strong... View More
March 9 2015
Kofax® Limited (NASDAQ and LSE: KFX), a leading provider of smart process applications that simplify and transform the First Mile™ of customer engagement, today announced Kofax Mobile ID™,... View More
Jan. 28 2010
Westbrook Technologies, developer of Fortis® enterprise document management (EDM) software, announced that INTPRO Group (IPG), a value-added reseller with extensive experience in enterprise document... View More
Jan. 22 2015
Leading electronic signature provider Silanis Technology announced today the integration of its e-signature signing service e-SignLive™ with GMC Software Technology’s GMC Inspire, an award... View More
Oct. 29 2014
kloudtrack®and Formtree today announced a collaborative effort to integrate Formtree mobile data collection solutions with kloudtrack cloud-based data management and workflow systems. The integrated... View More
Oct. 30 2011
More and more, Gartner clients have been asking about outsourcing their document workflows every year for the last three years. We find that enterprises and government agencies are increasingly engaging... View More