Home /Result for tags: "Customer Communications Management"
Feb. 16 2015
It is no secret that today’s workforce is more mobile than ever before. Workers expect that their personal experiences and expectations for mobility should travel into their work environments. This... View More
July 24 2014
It’s 2014, so why are digital document delivery and paperless adoption still thorny problems that seem like they should have been solved years ago? In a world where consumers adopt compelling new... View More
June 22 2010
Océ Business Services third annual document management industry survey uncovered some interesting trends. The goal of the survey, "At the Crossroads: Leveraging Document Management Strategies on... View More
July 18 2011
Elixir Technologies Corporation announced BGE, Ltd has selected Tango, allowing Bradford to transition the design and development of their enterprise client communications to a web-based platform. Tango... View More
June 9 2014
Document management has become one of the most elusive business concerns of the information age. Those that aggressively seek to improve operations are now finding that their document production and management... View More
Oct. 29 2014
Thinking about mobile security keeps me up at night. It probably keeps you up too. On a recent evening, I was browsing the findings of a study by McAfee and Ponemon Institute titled “The Lost Smartphone... View More
July 30 2015
While on the surface, adopting electronic signatures looks pretty slick: send a document, get it signed and, badda bing, you’re done. Well, not so fast there Hondo—these are some of the major... View More
May 8 2015
Ferrari is a car manufacturer that, in recent years, has introduced its brand name to a lot of other products that have nothing to do with cars. Electronic document management (EDM) is not one of them,... View More
Aug. 14 2013
John Olson has been awarded the first annual “Charles H. ‘Chuck’ Forman – Crawford Technologies” Scholarship through EDSF (Electronic Document Scholarship Foundation). This... View More
July 31 2014
As the pendulum continues to swing away from paper to eBilling, it is important to know the total value of eDelivery vs. paper. Clearly, there is a cost savings, turning a 50-plus cent bill into a fraction... View More
April 16 2012
Square 9 Softworks, a leading developer of innovative, business-centric software solutions including the award-winning SmartSearch Content Management Suite, announced the introduction of "Square 9 Purchase... View More
Dec. 10 2014
The best thing about running an organization like the Information Governance Initiative (IGI) is hearing about success from information governance (IG) innovators–sometimes, weeks or even months... View More
July 21 2015
In a time where brand loyalty is shrinking and you are being judged in every single interaction with a customer, is it any wonder that organizations are constantly talking about competitive differentiation?... View More
Jan. 31 2012
In Celent's second edition of their annual payments trends review, they review the "top 10" payments-related issues that Celent analysts dealt with in 2011 and expect to see further developments in 2012.... View More
Sept. 27 2009
Stop Retrenching. Strike instead. Historically, economic downturns show winners don't retrench out of fear, but strike early. Think Strategy, Not Tactics. Make sure you know how to outmaneuver the competition... View More
May 13 2012
Iron Mountain Incorporated (NYSE: IRM), the information management company, today announced a new service for streamlining the way organizations receive, process and manage their accounts payable (AP)... View More
Aug. 7 2014
In my travels, I have often been told how complex enterprise content management (ECM) is to understand and implement. I find this somewhat curious and disconcerting. Perhaps this is due to my longevity... View More
Dec. 30 2014
We love folders. They are our digital comfort food. We can create them with ease; we can add to them; we can nest them. In our organizations, however, they become cumbersome to manage, make it difficult... View More
June 10 2015
Upland Software, Inc., a leader in cloud-based Enterprise Work Management applications, today announced that the latest version of its FileBound document and workflow automation application is now available.... View More
Nov. 3 2014
We have all been there. The current content management system (CMS) doesn’t seem to be doing the job anymore. People are unhappy, and there doesn’t seem to be any further productivity to be... View More