Home /Result for tags: "Customer Communications Management"
May 6 2013
Accurate and efficient payment processing is the highest priority item on every CFO’s list. Getting paid for the services we provide and the act of recording that payment to the payer’s account... View More
Oct. 2 2014
Like everything else, today’s office printing market is heavily influenced by ongoing changes in workforce behavior and advancements in mobile technologies. The continued focus on mobile printing... View More
April 22 2015
It was not so long ago that we were excited about metadata and indexing, data capture with optical character recognition (OCR) and intelligent character recognition (ICR) and the integration of document... View More
April 16 2015
The document management environment seldom gets treated as a core competency or a strategic asset for an organization. Documents are typically required by law to fulfill a transaction, or used as a correspondence... View More
May 18 2014
Whether teaching, lecturing or just talking about enterprise content management (ECM) with folks, one thing commonly told to me is that the technology is in place, but the findability situation is still... View More
Jan. 5 2012
EventEvolution Management Inc., producers of DOCUMENT Strategy Forum, is excited to announce that the 2012 conference and exposition will take place October 29-31st at the Hyatt Regency, located in Greenwich,... View More
Oct. 3 2014
The key component of this new world of customer communications is, of course, the Internet. The web makes it possible for people–regardless of whether they’re document authors or document recipients–to... View More
June 16 2015
It has become popular to disparage the early, mainstream enterprise content management (ECM) companies like FileNet, OpenText and Documentum. The typical comments are along these lines: “They failed... View More
Feb. 2 2015
Project management is often referred to in tactical terms. People have the tendency to see the day-to-day activities of tracking and reporting project status and recording project issues and risks. To... View More
April 14 2009
Continuing education initiatives has always been a priority for many businesses. Ongoing training and educational programs breed enterprise growth and sustainability. However, in these trying economic... View More
Feb. 6 2012
March 26 2014
It’s not debatable; the digital world is expanding faster than most of us can keep up with. The trends all show an accelerating growth in the connected world. Gartner estimates that worldwide device... View More
Oct. 20 2014
Whoosh!!!!!! Was that the sound of your customers or technology passing you by? If you’re still printing and mailing the majority of the communications and interactions that you have with your customers,... View More
July 9 2014
Xpertdoc Technologies Inc., a Montreal-based company offering award-winning document output solutions, has earned Celent’s prestigious Xcelent Functionality 2014 award for its Customer Communications... View More
June 10 2015
Software as a service (SaaS), the advancement of scanning and printing capabilities and even mobile technologies are playing a vital role in the evolution of the document outsourcing industry. The innovations... View More
Oct. 25 2013
EventEvolution Management, Inc., producers of DOCUMENT Strategy Forum, May 13-15, 2014 at the Hyatt Regency, Greenwich, CT are pleased to announce the launch of CONNECT IT Conference. The CONNECT IT Conference... View More
Dec. 3 2014
Lexmark’s (NYSE:LXK) Perceptive Software announces the launch of Perceptive Interact for Google Apps which allows users to seamlessly integrate content from Gmail into their business processes through... View More
Nov. 29 2010
Aug. 11 2014
Document management is such an enormous subject that it is very difficult for any organization to effectively wrap its arms around the entire system and successfully improve it. However, the document is... View More
June 18 2015
Whether you’re in insurance, government or any other financial industry sector, the millennial generation has put every industry on high alert and forced executives to rethink their strategies enterprise-wide.... View More