Home /Result for tags: "Customer Experience"
April 25 2014
Re-engineering process improvement methodology and workflow technology, as applied to content routed in email and paper, can result in a dramatic reduction of product/service cost and non-value added steps.... View More
Sept. 18 2014
Much has been written about the paperless office and the likelihood that it will ever—or should ever—be achieved. Recent IDC research looked at paper usage and paper reduction initiatives by... View More
Aug. 18 2010
Evaluate Need for Custom-Coded WCM: WCM and the associated technologies have grown too complex to manage without the support of a commercial vendor or open source (OS) community. Create a WCM Transition... View More
June 8 2015
Barcode technology was created in the 1940s and has really taken off in adoption rates ever since the 1970s. Today, it’s widely used in industries like retail, transportation, healthcare, logistics,... View More
May 16 2014
Many of the large insurance and financial services firms send as much as 100 million pieces of billing and statement mail each year. All are trying to reduce their print and mail expense budgets by going... View More
June 16 2014
The Mopria Alliance was formed by a small group of technology companies with the mission to facilitate and ease the pain of printing from smartphones and tablets. The alliance is a global nonprofit organization... View More
Feb. 3 2015
Last month, I wrote about hacking and the impact on the businesses that were targeted and breached. The penalty for being hacked can be enormous: financial loss from lost revenue, cost to make customers... View More
Dec. 3 2009
Most businesses long ago accepted that to compete in the modern world, they were obliged to provide a website with the details of their products and services. However, the static pages of earlier times... View More
June 10 2015
Cloud Labs Kft announces that Cloudifile, its free cloud file encryption client software, launches a Mac OS Beta today. Cloudifile automatically encrypts data for secure cloud-sharing and local file storage.... View More
April 27 2015
Prinova, Inc., a leader in developing and delivering innovative software and services for the customer communications management (CCM) market, will be sharing insights on how business users can get full... View More
Sept. 19 2014
Inc. Magazine has officially ranked Square 9 Softworks No. 1225 on its 33rd annual Inc. 5000 list, an exclusive ranking of the nation's fastest-growing private companies. With 357% growth since 2011, Square... View More
Dec. 16 2013
Email addresses remain the cornerstone of electronic communications. Therefore, gathering these addresses and then, the effective, responsible use of them is key to successfully making email a part of... View More
June 22 2009
Web content management (WCM) initiatives still prove to be a good strategic investment, despite the current economy. Given the web's continued dominance as a main channel for companies to interact with... View More
Sept. 19 2014
The farther we’ve come, the farther it seems we have to go. It wasn’t all that long ago that the people in your print operations couldn’t tell exactly how a specific document would look... View More
April 1 2014
Oct. 30 2011
As the emphasis on electronic discovery continues to grow in the legal community, there remains one issue that, for the most part, continues to elude mainstream awareness, and that is the problem of ensuring... View More
Sept. 26 2014
The image capture market encompasses so many applications: cameras, digital copiers, imaging equipment, scanners and more. These applications are now ubiquitously applied in mission-critical roles across... View More
March 11 2015
At the risk of offending everyone, why have you made a concerted effort to get all of your paper documents into electronic form but still print out signature documents and send them via costly snail mail?... View More
April 15 2010
Warmth is finally returning to the country and to the enterprise content and records management (ECRM) market. For vendors and end users, this means turning their attention to industry trends, new technologies... View More
Feb. 17 2015
I keep being asked to go to all sorts of companies in order to lift my wand and say a couple of magic words, and at this moment, everything should change in the company: People would have instant access... View More