Home /Result for tags: "Enterprise Content Management | Content Strategy"
March 12 2015
“Organizations which unify customer communications management (CCM) and web content management (WCM) will receive higher value and improve customer experience versus organizations that keep CCM and... View More
June 3 2015
Watch this 5-minute webcast with our Editor on why enterprise document strategies are so hard and why a peer-produced Best Practices Framework for Executing the Document Strategy is so important to our... View More
Aug. 26 2015
Our independent consulting studies find that by utilizing electronic content management (ECM) and workflow technologies, an organization can improve document access time, process quality, efficiency and... View More
Aug. 5 2015
Summer here in London sometimes catches out visitors to the city. As usual, the city received its sudden hot snap—10 degrees centigrade above the normal summer average—for a week or so, and... View More
March 24 2014
\"The Potential Marketing Opportunity of Big Data.\" \"Large-Scale Customer Data Breaches.\" Stories like these have factored prominently in the business headlines thus far in 2014, placing companies’... View More
Sept. 4 2014
Corporate reputations have only been measured in earnest since the 1990s, and within the nascent management discipline of reputation management, there continues to be a healthy debate about how to use... View More
Nov. 29 2012
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); A change management vision that's good for the organization, employee and customer A customer communications management initiative... View More
March 9 2015
In Forrester’s latest report “Brief: Ten Trends Will Reshape Customer Communications Management,” Vice President and Principal Analyst Craig Le Clair writes, “Enterprise architects... View More
April 16 2015
The document management environment seldom gets treated as a core competency or a strategic asset for an organization. Documents are typically required by law to fulfill a transaction, or used as a correspondence... View More
Aug. 20 2014
Epiphany! Merriam-Webster defines epiphany as \"a moment in which you suddenly see or understand something in a new or very clear way.\" I have been an IT professional for over 30 years and have seen my... View More
May 26 2015
One of the most important barriers to building and executing an enterprise-wide document strategy is how you define the word “document.” Last summer, we published a piece by John Knotts in... View More
April 24 2013
The importance of your business strategy—where and how you serve your markets—is clear. What’s not so clear is why some organizations are able to harness their vision to deliver real... View More
Feb. 9 2015
Around the world, corporate brands are being activated like never before, replacing product claims with family values and cultural relevance in 2014 global platforms, like the Sochi Winter Olympics and... View More
April 27 2015
Prinova, Inc., a leader in developing and delivering innovative software and services for the customer communications management (CCM) market, will be sharing insights on how business users can get full... View More
April 30 2014
Surprise! Your company is not the center of the universe. Unfortunately, too many companies think of themselves as being the center of their customer\'s universe. While this “may” be true for... View More
Feb. 18 2015
Collaboration happens between people. People collaborate around content that is created and/or shared during collaborative interactions. It is a continuum that includes multiple technologies and modalities... View More
Nov. 6 2014
Since the 2008-09 financial crisis, there has been a boon in business and strategy books that use “reputation” in the headline or summary description to try and appeal to a broader audience... View More
June 3 2014
Whether you’re planning to rewrite all your documents to improve your customer’s experience or planning to migrate them from a legacy platform to a modern publishing system and possibly convert... View More
April 22 2014
Organizations have been dealing with digital technologies for decades, but the last five years have seen some remarkable leaps in capabilities that led directly to cost reductions and vast increases in... View More
June 18 2015
Whether you’re in insurance, government or any other financial industry sector, the millennial generation has put every industry on high alert and forced executives to rethink their strategies enterprise-wide.... View More