“Organizations which unify customer communications management (CCM) and web content management (WCM) will receive higher value and improve customer experience versus organizations that keep CCM and... View More
Mimecast, the enterprise cloud services provider, has announced services to support enterprises moving to Microsoft Office 365 by directly addressing risks associated with data redundancy, high availability... View More
A new standard for exchanging electronic invoices was released that accelerates the replacement of paper invoices and further enables automated payments at businesses and government agencies. The standard... View More
The document management environment seldom gets treated as a core competency or a strategic asset for an organization. Documents are typically required by law to fulfill a transaction, or used as a correspondence... View More
As technology has become smarter and more efficient, its value has begun to change how consumers behave–raising the bar for businesses that wish to stay relevant and connected to their customers.... View More
ibml, a leader in information capture solutions for the enterprise, today announced the sale of a complete, end to end ibml document capture solution to a property management company based in the United... View More
Previously, I wrote about the paradigm shift in document management, and judging by the response, I hit a nerve. What I hit on was a small part of the struggle we face to do what is right for our firms,... View More
CMS Watch announced that it has changed its name to The Real Story Group, a reflection of its long-time tagline, "Get the Real Story." "The new name better reflects what we've been doing for nearly a decade:... View More
If you are not a believer in the 100% paperless office, how about taking steps towards achieving a paper-light office? I know based on my first-hand experience that organizations can successfully create... View More
In October, I wrote about the IDC Print and Document Management (PDM) MaturityScape. The IDC MaturityScape provides a model that enables an organization to assess its print and document management maturity,... View More
Celent sought to understand the role and importance of data in the insurance industry and examine where insurers are in terms of investment in data-related technologies and in Big Data in particular. To... View More
News Facts Lexmark’s Perceptive Software announces the release of Perceptive Cloud Share, a lightweight, scalable and intuitive cloud solution that simplifies the sharing and collaboration of enterprise... View More
Ferrari is a car manufacturer that, in recent years, has introduced its brand name to a lot of other products that have nothing to do with cars. Electronic document management (EDM) is not one of them,... View More
Although electronic document and content management applications have been around for decades, companies are continuing to see opportunities to streamline processes, reduce paper and storage and increase... View More
Have you ever taken time to look at your organization’s information management practices and assess how they interact with your business processes? Have you stopped to determine where content is... View More
One hot, new enterprise trend is mobile content management (MCM). Some will argue that “it’s just content management” and you don’t need the mobile descriptor. However, I believe... View More
Kofax® Limited (NASDAQ: KFX)(LSE: KFX), a leading provider of smart process applications for the business critical First Mile™ of customer interactions, today announced the availability of Kofax... View More
docSTAR, an award-winning developer of web-based enterprise content management software, announced today it will be licensing the Point.io middleware platform to bring HIPAA-compliant communications and... View More
GMC Software Technology (GMC), a leader in customer communications, today announced that Pacific Life’s Retirement Solutions Division has chosen GMC Inspire’s single platform software to help... View More
