“Organizations which unify customer communications management (CCM) and web content management (WCM) will receive higher value and improve customer experience versus organizations that keep CCM and... View More
I’ve covered collaboration technology for many years now and have also been focusing on the people aspect of collaboration as well. After all, collaboration is between people. One thing many enterprises... View More
Digitech Systems, innovator in enterprise content management (ECM), capture and workflow technology, has released the latest version of its PaperVision Capture solution specifically optimized for the healthcare... View More
In order to keep me sane on the plethora of planes, trains and automobiles that I use to traverse the world every spring and autumn chasing conferences—or more precisely, the European Union and North... View More
Last time, we briefly analyzed nine of the most common issues that prevent an effective implementation of electronic document management (EDM) in organizations. Basically, they were all related to the... View More
Square 9 Softworks, developers of SmartSearch, a highly scalable ECM solution for process automation that drives productivity across all business applications, announced today its partnership with Konica... View More
If you read the news headlines, you know that gaps persist in the way many organizations deal with information security. Often, the gaps are due to an information security program that relies on a one-size-fits-all... View More
The results of Protiviti’s 2015 “Vendor Risk Management Benchmark Study,” conducted in partnership with the Shared Assessments Program, can be viewed as cause for optimism—or concern,... View More
In this multi-dimensional world of business information, where information is created, captured, accessed, shared and managed globally, there is potential for chaos. By chaos, I mean lost or missing information,... View More
Global provider of automation solutions IPsoft has been recognised in a Gartner report that analyses the profound changes in the outsourcing market. The report, “Predicts 2014: Business and IT Services... View More
IBM today announced that it is transforming how organizations engage with business content and make it more usable and interactive across the enterprise to deliver better results and improve decision making.... View More
Maria Boos, Group Director, Simplification, Siegel+Gale, to deliver strategic address on improving customer experiences and loyalty The DOCUMENT Strategy Forum is excited to announce that its 2016 Conference... View More
What does that mean: multidimensional thinking? It really depends on your perspective and role in an organization. When we talk about design and development organizations, multidimensional might mean creating... View More
Bell and Howell, LLC today announced that it has spun off BCC Software (BCC), a former business unit, as an independent, stand-alone company owned by Bell and Howell’s current shareholders. Versa... View More
Cloud-based document management solutions are the best alternative to accommodate the mobile workforce. The real key in cloud is mobility, empowering users to leverage a unified central repository where... View More
Applying Six Sigma process improvement methodology and electronic content management (ECM) technology to documents currently stored in email, shared network drives and paper can result in a significant... View More
Email is one of the fastest growing issues and risk factors in business today. In fact, email has become the number one form or communication between employees as a collaboration tool and with clients... View More
Start with a deep functional analysis of SharePoint: Content management, collaboration, search, business intelligence and portals can all represent mission-critical areas of functionality. Assess each... View More
At a recent forms management conference, the comment was made that, after approximately 30 years of existence, the electronic forms industry has not progressed very far. It seems that most forms available... View More
Have you ever taken time to look at your organization’s information management practices and assess how they interact with your business processes? Have you stopped to determine where content is... View More
