Home /Result for tags: "Information Management | Governance"
Jan. 5 2015
In October, I wrote about the IDC Print and Document Management (PDM) MaturityScape. The IDC MaturityScape provides a model that enables an organization to assess its print and document management maturity,... View More
Nov. 13 2012
Crawford Technologies has today been named as one of Canada's fastest growing technology companies by the 15th annual Deloitte Technology Fast 50™ awards. The Fast 50 program recognizes the 50 fastest... View More
April 22 2014
AirSpring Software, an innovation leader in changing how companies can dramatically improve their business processes and customer experiences, today announced the launch of the airSpring platform. AirSpring... View More
July 22 2015
Information technology (IT) professionals involved in the day-to-day of customer communications management know first-hand the pressures of delivering against tight deadlines, dealing with the ongoing... View More
Jan. 13 2015
What do JPMorgan Chase, Home Depot, Target, Adobe, TJX and Sony all have in common? They have all been hacked and have given up tens of thousands or millions of records containing credit/debit cards, email... View More
June 25 2015
Governance, risk and compliance (GRC) technology that integrates multi-stakeholder requirements on a single platform is often held out as the holy grail of GRC—especially by GRC vendors. Nevertheless,... View More
May 21 2015
The term customer communication management (CCM) has always been something of a misnomer in my mind—a cumbersome, 11-syllable phrase to describe composing and distributing bills, statements, policies... View More
Dec. 31 2014
Enterprise content management (ECM) is broad enough technology to touch multiple areas within your enterprise. Here are the most common business reasons to apply ECM technology: To bring order to the ever-increasing... View More
April 13 2015
Every so often, I get a call from someone who wants to know if I can help them with their “document management problem.” When I ask some basic questions like, ”What is the problem?”... View More
Dec. 1 2014
Predictive analytics is impacting all business disciplines, such as human resources (HR) and, specifically, talent acquisition and management. With the increase in data, recruiters face both an opportunity... View More
Dec. 3 2009
Retaining existing customers and effectively reaching out to acquire new customers is the goal of every business, but rising costs and a persistent recession have made it more important than ever that... View More
Feb. 13 2013
@import url(/Uploads/Public/Images/Media/AdvancedRTFTool/maincss.css); How consumerization of IT is changing who's in control There's a battle brewing in the enterprise around the disruptive force of consumerization.... View More
June 18 2014
I recently returned from a visit to Call Center World in Europe, one of the largest trade shows covering customer relationship management (CRM), which is transitioning to customer engagement management... View More
May 22 2012
Metalogix Software, the trusted provider of content lifecycle management solutions for Microsoft® SharePoint®, Exchange® and Cloud platforms, announced the general release of Metalogix Replicator... View More
Feb. 19 2014
President Obama\'s joint memorandum, which I wrote about in my last column, clearly demonstrates a need for governance and accountability. Given this, information governance becomes the focus and, as a... View More
Feb. 11 2014
Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation, releases Cloud Portal Office, a first-of-its-kind software solution designed for an increasingly mobile... View More
Jan. 20 2015
I have been working in this industry for 20 years. When I crossed that threshold last year, I had a small cry. Okay, maybe not a cry, but I was upset. Here we are in 2015, and we are still trying to get... View More
Oct. 13 2014
Question: How do you partner with the IT/development resources for your capture platform during the process of designing or optimizing forms? JOHN KNOTTS @johnrknotts So, this is a tactical solution to... View More
Sept. 2 2014
A recent blog from my colleague Bob Larrivee asks, “Why Everyone Thinks ECM Is So Complex.\" His point was, “There is a tendency to view [enterprise content management] ECM as a complex set... View More
Sept. 23 2014
One hot, new enterprise trend is mobile content management (MCM). Some will argue that “it’s just content management” and you don’t need the mobile descriptor. However, I believe... View More