OK, so you’ve gotta do a request for proposal (RFP). Here’s how to reduce the pain and increase the value of the information you gain from the RFP process. Two years ago, I wrote a post for... View More
Enterprise architects looking to help their business improve the customer experience must realize the potential of document output for customer communications management (DOCCM). While savings from DOCCM... View More
There is a lot of buzz growing once again about information governance and the importance of organizing information to align with compliance requirements and findability. This is not a new concept nor... View More
It's in the Technology ADF technology has come a long way in the past few years, and production mailers are able to not only enhance, personalize and track jobs and items, but also monitor, manage and... View More
Crawford Technologies Inc., the award-winning provider of business solutions to high-volume printing and mailing operations around the world, announced that it has signed an agreement with Océ,... View More
Many industries have software vendors who have created specific line-of-business applications to perform particular tasks. These tasks could be as simple as generating a response to an inbound customer... View More
Metalogix, the leader in providing high-performance content infrastructure software that transforms the way organizations manage terabytes of business content on Microsoft SharePoint, Exchange and Cloud... View More
In a recent conversation with a vice president, he threw his hands up in frustration as he told me how exasperated he was trying to figure out the cause of a customer crisis. He pointed at his email screen... View More
Content marketing continues to be a hot topic in the marketing world. While the term can mean many things to many people, we’ll take the word of industry expert and founder of the Content Marketing... View More
So much attention is paid to the bring your own device (BYOD) phenomenon and trends around mobile device deployment and adoption in the workplace. Mobile devices are already changing the way we work—and... View More
I bet you are thinking this article is about breaking down silos of information using integration. In most cases, you would be right, but this time, I am going to be discussing the use of content analytics.... View More
Organizations may suspect that their cost to print and distribute documents is too high, but the actual financial impact of printing is frequently underestimated by a wide margin. Companies can reduce... View More
TITUS, a leading provider of security and compliance solutions for email and documents, today introduced the latest version of TITUS Security Suite for Microsoft... View More
Healthcare data management specialist, BridgeHead Software today launches HealthStore™ for FlexPod®. A data management solution, HealthStore is designed to provide hospitals with a comprehensive,... View More
I was recently watching an interview conducted by our own Allison Lloyd with John Mancini, president of AIIM. I was fascinated by a number of things John said regarding the future of information management... View More
Annually, IDC publishes a study that provides top 10 predictions for the imaging, printing and document solutions (IPDS) market. We’ve included here the three predictions that focus on business document... View More
Re-engineering process improvement methodology and workflow technology, as applied to content routed in email and paper, can result in a dramatic reduction of product/service cost and non-value added steps.... View More
Kofax® Limited (NASDAQ: KFX), a leading provider of software to simplify and transform the First Mile™ of customer engagement, today announced the availability of Kofax TotalAgility® 7.2.... View More
Whether teaching, lecturing or just talking about enterprise content management (ECM) with folks, one thing commonly told to me is that the technology is in place, but the findability situation is still... View More
