The Snowden brouhaha about the National Security Agency’s (NSA) PRISM project brought me back to 1991, when faxes, because they could not be directly understood by humans, were the primary mode of... View More
Due to its rapidly growing use throughout the enterprise, social media has become a key focal point for management and boards of directors seeking to understand, assess, manage and mitigate the risks associated... View More
Book printing has been a fertile market for digital printing equipment: In terms of output, book printing is one of the largest print markets, and digital print volume continues to grow year over year.... View More
Enterprise architecture professionals and records management professionals must be open to collaboration, cross-functional business and technical roadmap development and be willing to identify, explore... View More
So, your organization has decided to invest in an (ECM) solution, but before you make a rash decision and sign a contract with the first ECM provider you find on your Internet search, consider these 10... View More
One of the things I hear over and over is that information capture is a challenge due to the magnitude of information creation. We create information at an astounding rate and store it with the expectation... View More
Celent sought to understand the role and importance of data in the insurance industry and examine where insurers are in terms of investment in data-related technologies and in Big Data in particular. To... View More
Back in October of 2011, I penned a musing for DOCUMENT about how the QR code was positioned to become a major alternative marketing channel. In 2011, smartphones made up about 40% of the cellular phone... View More
Achieving a best practices forms management program is not easy. In most organizations, the forms management function is historically understaffed, undertrained and under-appreciated. The function is generally... View More
Accurate and efficient payment processing is the highest priority item on every CFO’s list. Getting paid for the services we provide and the act of recording that payment to the payer’s account... View More
Regardless of your organization’s size, shape or go-to-market strategy, you are likely feeling the pinch of this stubborn economy. Of course, you remain focused on delivering value to your customers,... View More
*Author\'s Note: In early April 2013, the US Postal Service announced plans to postpone implementation of its five-day mail delivery schedule based on recent feedback from US Government officials. Postmaster... View More
The importance of your business strategy—where and how you serve your markets—is clear. What’s not so clear is why some organizations are able to harness their vision to deliver real... View More
An information management policy clearly lays out what kind of data should be kept, what kind should be deleted and establishes a sound, objective method to apply to company-wide data. So, how do you get... View More
Many people are quick to point out that transactional printing is a declining market, but then again, most printing markets are. Overall book manufacturing is shrinking; direct mail is significantly down... View More
Many executives understand that improving their document-driven business processes—from invoicing to insurance claims processing to financial reporting—can drive their costs down. What they... View More
The Fourth Amendment states that "the right of the people to be secure in their persons, houses, papers and effects, against unreasonable searches and seizures, shall not be violated, and no warrants shall... View More
For purposes of discussion in this article, the term document is defined as \"recorded information or an object which can be treated as a unit.\" Document management, often referred to as document management... View More
The need for smart process apps are pushing social and dynamic case management together. Organizations need to shift from isolated enterprise social projects to a process-oriented view that drives business... View More
The Rosetta Stone is iconic in the study of ancient Egypt. Champollion's translation of the Egyptian hieroglyphics by discovering their patterned similarities with the better-known Greek and Demotic language... View More
