Home /Result for tags: "Customer Communications Management"
June 11 2013
CVISION Technologies, a leading provider of software to optimize document-driven workflows and business processes, announced today the release of Trapeze eFiler 2.0. eFiler delivers a flexible, server-based... View More
Feb. 12 2014
docSTAR, an award-winning provider of Accounts Payable productivity solutions, will showcase eclipse, its multiplatform AP automation software at Microsoft Dynamics Convergence 2014. The annual conference... View More
June 17 2015
GMC Software Technology (GMC), a leader in customer communications, today announced that Pacific Life’s Retirement Solutions Division has chosen GMC Inspire’s single platform software to help... View More
May 9 2014
RP Solutions, Inc., an inspired remittance processing and electronic payments solutions provider, has introduced a new feature that electronically separates a business check from its attached check skirt.... View More
Oct. 31 2010
Bottomline Technologies (NASDAQ: EPAY), a leading provider of collaborative payment, invoice and document automation solutions, announced it is making its Paymode-X functionality available in the WebSeries®... View More
Nov. 12 2009
One of the hallmarks of long-term success is recognizing opportunities during times of adversity and leveraging them for long-term success, even when the move may seem counterintuitive to those who have... View More
March 8 2010
EDSF, the international non-profit organization dedicated to the document management and graphic communications industries, announced it's 2010 Board of Directors. Among EDSF's leadership roster of highly... View More
Aug. 4 2014
Recently, I have been involved in several strategic studies to determine if the software being used was still the right solution and, if not, what the options were. As part of this type of study, I look... View More
Dec. 3 2014
In October, I wrote about preparing to switch to digital-first communications. If you are considering digital first, you may be thinking about the implications that it has for both your internal organization... View More
April 22 2015
Kofax® Limited (NASDAQ: KFX), a leading provider of software to simplify and transform the First Mile™ of customer engagement, today announced the availability of Kofax TotalAgility® 7.2.... View More
Jan. 7 2015
If you’re sticking to your in-house print shop production model, the cost impacts may be providing your competitors a significant advantage. In the face of declining print volumes, the fixed costs... View More
Aug. 14 2012
GMC Software Technology, a leader in customer communications and output management solutions, today announced that GMC Inspire has scored 73 out of 100 on ease-of-use according to the System Usability... View More
Aug. 12 2015
Have you ever taken time to look at your organization’s information management practices and assess how they interact with your business processes? Have you stopped to determine where content is... View More
July 14 2015
I bet you are thinking this article is about breaking down silos of information using integration. In most cases, you would be right, but this time, I am going to be discussing the use of content analytics.... View More
Jan. 15 2015
As we welcome a new year, you may be thinking about new funding and new projects. It may be time to tackle that growing storeroom of paper files or that growing debate about getting rid of the shared drive,... View More
Nov. 18 2010
A large number of our enterprise clients and prospects are reaching out to us to ask about the direction of customer communication management (CCM) technology in general and about multi-channel delivery... View More
April 6 2010
I'm sure you're like me and have been receiving a ton of credit notifications through the mail in the recent month, so I decided to review the new regulations governing the credit card industry. I stepped... View More
Nov. 29 2013
Enterprise architects looking to help their business improve the customer experience must realize the potential of document output for customer communications management (DOCCM). While savings from DOCCM... View More
Sept. 4 2014
Corporate reputations have only been measured in earnest since the 1990s, and within the nascent management discipline of reputation management, there continues to be a healthy debate about how to use... View More
Feb. 23 2015
OK, so you’ve gotta do a request for proposal (RFP). Here’s how to reduce the pain and increase the value of the information you gain from the RFP process. Two years ago, I wrote a post for... View More