Customer engagement management (CEM) is the practice of optimizing the lifetime value of customers. CEM is significantly influenced by customer communication practices and has seen rapid growth and adoption... View More
MEGA International, a leader in business transformation solutions, and dtSearch, a leader in enterprise and developer text retrieval products for instantly searching terabytes of text across a broad variety... View More
We know that information is outstripping our ability to consume it—a problem that costs the world nearly one trillion dollars a year. In this new world of work, information is only truly useful if... View More
NEPS, a leading provider of innovative, comprehensive hosted Customer Communications Management (CCM) technologies, is looking forward to attending the Document Strategy Forum being held April 29-May 1... View More
Cloud-based document management solutions are the best alternative to accommodate the mobile workforce. The real key in cloud is mobility, empowering users to leverage a unified central repository where... View More
\"The Potential Marketing Opportunity of Big Data.\" \"Large-Scale Customer Data Breaches.\" Stories like these have factored prominently in the business headlines thus far in 2014, placing companies’... View More
The term silo has become something of a stop word; a term that when we hear it or read it, we almost begin to lose concentration (or for that matter, consciousness) from what other part of the message... View More
In terms of personalized and targeted statement messaging, the reality has finally caught up with the sales pitch. It's now possible to reach readers with highly targeted messaging, based on their individual... View More
I read that the chief economist of Moody's Economy.com has proclaimed that the recession is over. And in January, Forrester Research said that the tech recession was "unofficially over," predicting that... View More
The importance of your business strategy—where and how you serve your markets—is clear. What’s not so clear is why some organizations are able to harness their vision to deliver real... View More
A recent blog from my colleague Bob Larrivee asks, “Why Everyone Thinks ECM Is So Complex.\" His point was, “There is a tendency to view [enterprise content management] ECM as a complex set... View More
I keep being asked to go to all sorts of companies in order to lift my wand and say a couple of magic words, and at this moment, everything should change in the company: People would have instant access... View More
OfficeScope, a cloud-based document management solution designed to empower paperless organizations, will be showcased at the upcoming Massachusetts Association of School Superintendents’ Executive... View More
M-Files Corporation, a provider of solutions that dramatically improve how enterprises manage documents and other information, announced today that the company was named the winner of a Bronze Stevie®... View More
Known for its innovative document management solutions, DocuWare has built its reputation on being the most effective tool for leveraging data confined to traditional paper-based documents and workflows.... View More
Cabinet Document Management Solutions (Cabinet), a leading provider of electronic document management software and workflow software for small and medium-sized businesses, is excited to announce it will... View More
In a recent issue of The Bulletin, we discuss Protiviti’s future auditor vision. This is something about which I am particularly passionate, as I think it speaks on many levels to how internal audit... View More
Project management has been described to be both an art and a science. The science part is easy. The typical project manager tracks numbers and statistics for a week and regurgitates the information to... View More
At a recent forms management conference, the comment was made that, after approximately 30 years of existence, the electronic forms industry has not progressed very far. It seems that most forms available... View More
Like many of you and surely the rest of America, our economy and, dare I say it, the stimulus — or whatever they're calling the bill on Capitol Hill — now seems to have pervaded my daily consciousness.... View More
