Home /Result for tags: "Customer Communications Management"
Sept. 17 2015
If 2016 is anything like every other year, your news feed in the new year will start off with tweets, posts and articles about “Trends in Communications for 2016.” For all the buzz on the... View More
Aug. 17 2015
In an earlier post, I discussed the growing importance of workplace experience for the largest demographic in organizations today—millennials. Wanting a collaborative work culture and prioritizing... View More
Aug. 19 2015
The GMC team is having many discussions lately about the future of communications, and we started talking about the exciting short- and long-term communication opportunities of wearables, Internet of things,... View More
Sept. 8 2015
Recently, Striata, a global customer communications specialist in secure document delivery, electronic communications and e-marketing solutions, reported on the impact of e-billing on recurring payments... View More
Sept. 16 2015
For the past 12 months, Dr. Joe Webb, director of WhatTheyThink's Economics and Research Center, has been detailing a significant uptick in commercial printing shipments over year-ago numbers. In his... View More
June 10 2013
EventEvolution Management Inc. is pleased to announce that the 2014 DOCUMENT Strategy Forum will be held May 13-15, at the Hyatt Regency, Greenwich, CT, where it was held this past spring. “We received... View More
Dec. 8 2014
After 18 years of measuring corporate reputations around the world, it is safe to say perceptions may not equal reality in an absolute sense, but there is little doubt that, over time, long-held perceptions... View More
Oct. 4 2009
This past year has taught all of us a lot about ourselves, the way we run our businesses and the true relationship we have with our customers. In a golden age of excess, businesses have let go of efficiency... View More
Jan. 21 2015
Do you remember when the first iPad became available? Do you remember the conversations you had with your colleagues about it? I do. I recall the buzz around the office: There was a lot of excitement;... View More
March 3 2015
Kofax® Limited (NASDAQ and LSE: KFX), a leading provider of smart process applications that simplify and transform the First Mile™ of customer engagements, today announced it has acquired Aia... View More
May 22 2014
So much attention is paid to the bring your own device (BYOD) phenomenon and trends around mobile device deployment and adoption in the workplace. Mobile devices are already changing the way we work—and... View More
March 15 2011
Pricing is one of the most powerful — yet underutilized — strategies available to businesses. A McKinsey & Company study of the Global 1200 found that if companies increased prices by just... View More
May 18 2011
Brainware, Inc. the leading provider of intelligent data capture and enterprise search solutions, congratulates Gardner Denver on their receipt of a 2011 Progressive Manufacturing 100 Award for Operational... View More
June 23 2014
Years ago, there was a serious effort to bring customer communications management (CCM) into the broader enterprise content management (ECM) fold. While CCM stood for component content management back... View More
Nov. 4 2014
All organizations have a strategy. It defines their reason for being and what they plan to accomplish in the long term. It is generally divided into five sections: 1. Mission 2. Vision 3. Values 4. Objectives... View More
Sept. 26 2014
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces the launch of FileAssist, a fully-managed file storage and collaborative solution developed exclusively for Konica Minolta... View More
April 13 2015
Every so often, I get a call from someone who wants to know if I can help them with their “document management problem.” When I ask some basic questions like, ”What is the problem?”... View More
Sept. 10 2012
I recently read an article on News-Press.com titled, "Florida Courts to Ditch Paper and Go Electronic," detailing how the Florida Supreme Court is committed to this move and has made it mandatory that... View More
May 1 2014
With the 2014 DOCUMENT Strategy Forum almost here, it is a good time to reflect on the state of document management inside large organizations. Consider the mission of the three-day event in Greenwich,... View More
June 10 2010
With the continuing adoption of high-speed check transport technology by financial institutions, utilities and other companies that handle large volumes of checks, Canon U.S.A., Inc., a leader in advanced... View More