Home /Result for tags: "Customer Communications Management"
Sept. 17 2015
If 2016 is anything like every other year, your news feed in the new year will start off with tweets, posts and articles about “Trends in Communications for 2016.” For all the buzz on the... View More
Aug. 17 2015
In an earlier post, I discussed the growing importance of workplace experience for the largest demographic in organizations today—millennials. Wanting a collaborative work culture and prioritizing... View More
Aug. 19 2015
The GMC team is having many discussions lately about the future of communications, and we started talking about the exciting short- and long-term communication opportunities of wearables, Internet of things,... View More
Sept. 8 2015
Recently, Striata, a global customer communications specialist in secure document delivery, electronic communications and e-marketing solutions, reported on the impact of e-billing on recurring payments... View More
Sept. 16 2015
For the past 12 months, Dr. Joe Webb, director of WhatTheyThink's Economics and Research Center, has been detailing a significant uptick in commercial printing shipments over year-ago numbers. In his... View More
June 17 2014
If there is one thing that the technology industry has never been short of, then that would be big ideas. Regardless of how on many occasions, perhaps most, the realization of those ideas falls short of... View More
Feb. 16 2015
It is no secret that today’s workforce is more mobile than ever before. Workers expect that their personal experiences and expectations for mobility should travel into their work environments. This... View More
July 24 2014
It’s 2014, so why are digital document delivery and paperless adoption still thorny problems that seem like they should have been solved years ago? In a world where consumers adopt compelling new... View More
June 22 2010
Océ Business Services third annual document management industry survey uncovered some interesting trends. The goal of the survey, "At the Crossroads: Leveraging Document Management Strategies on... View More
July 18 2011
Elixir Technologies Corporation announced BGE, Ltd has selected Tango, allowing Bradford to transition the design and development of their enterprise client communications to a web-based platform. Tango... View More
June 9 2014
Document management has become one of the most elusive business concerns of the information age. Those that aggressively seek to improve operations are now finding that their document production and management... View More
Oct. 29 2014
Thinking about mobile security keeps me up at night. It probably keeps you up too. On a recent evening, I was browsing the findings of a study by McAfee and Ponemon Institute titled “The Lost Smartphone... View More
July 30 2015
While on the surface, adopting electronic signatures looks pretty slick: send a document, get it signed and, badda bing, you’re done. Well, not so fast there Hondo—these are some of the major... View More
May 8 2015
Ferrari is a car manufacturer that, in recent years, has introduced its brand name to a lot of other products that have nothing to do with cars. Electronic document management (EDM) is not one of them,... View More
Aug. 14 2013
John Olson has been awarded the first annual “Charles H. ‘Chuck’ Forman – Crawford Technologies” Scholarship through EDSF (Electronic Document Scholarship Foundation). This... View More
July 31 2014
As the pendulum continues to swing away from paper to eBilling, it is important to know the total value of eDelivery vs. paper. Clearly, there is a cost savings, turning a 50-plus cent bill into a fraction... View More
April 18 2010
OutputLinks, the leading information and research resource of the global high volume transaction output industry, announced the recipients of its 2010 Women of Distinction Award. The OutputLinks Women... View More
April 16 2012
Square 9 Softworks, a leading developer of innovative, business-centric software solutions including the award-winning SmartSearch Content Management Suite, announced the introduction of "Square 9 Purchase... View More
Dec. 10 2014
The best thing about running an organization like the Information Governance Initiative (IGI) is hearing about success from information governance (IG) innovators–sometimes, weeks or even months... View More
July 21 2015
In a time where brand loyalty is shrinking and you are being judged in every single interaction with a customer, is it any wonder that organizations are constantly talking about competitive differentiation?... View More